Order Processing
Please allow 24-48 business hours for order processing. We do not process or ship orders on weekends or public holidays. All customers receive a shipment confirmation email with tracking number and order receipt once your order ships.
Free Shipping
Eilish offers complimentary ground shipping on all domestic orders over $200.
US Domestic Shipping
We ship from our design studio in the USA. During checkout, you can select your preferred shipping speed. For addresses in the contiguous 48 states, we offer UPS Ground shipping. We currently cannot ship to P.O. Boxes.
International Shipping
We ship worldwide to North America, South America, EMEA, and APAC regions. International shipping costs range from $15-25 depending on delivery timeline and destination.
Returns
We want you to love your Eilish Studio pieces. If you need to make a return, simply email us at info@eilishstudio.com with your order number and we'll take care of everything from there.
You have 14 days from delivery to let us know if something isn't quite right. We just ask that items are unworn and unwashed with all the original tags still attached. There's a 10% restocking fee to cover our handling costs. All sale items are final sale.
Please note that we can't accept returns on our hand crochet pieces since each one is specially made by hand.